Aorix Privacy Policy – New Zealand

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At Aorix, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you interact with our website or services.

 

1. Who we are
Aorix is a New Zealand-based company providing intelligent virtual assistant solutions for businesses. We handle all personal information with respect, responsibility, and transparency.

 

2. What data we collect
Depending on how you interact with our website or platform, we may collect:

• Contact information (e.g., name, email address, company name)

• Information you submit through forms or direct communication

• Data related to the use of Aorix assistants (conversations, messages, interactions) when used by our business clients

 

3. How we use your data
We use your data only for the following purposes:

• To provide and improve our services

• To respond to inquiries or provide support

• To allow business clients to access and monitor the performance of their Aorix assistants

• To comply with any applicable legal obligations

 

4. Data sharing
We do not sell, rent, or disclose your personal information to third parties. Your data will only be disclosed if required by New Zealand law.

 

5. End-user data (clients of our business clients)
Conversations between end-users and Aorix assistants may be stored and made available to the corresponding business client, depending on the chosen configuration. Such data:

• Is securely stored

• Is only accessible to the respective client

• Is never used, analyzed, or exploited by Aorix except for necessary technical support (if requested)

Aorix does not sell, reuse, or analyze end-user data.

 

6. Data security and hosting
All data is hosted on secure servers located in New Zealand or in trusted international locations that comply with New Zealand privacy standards. We implement strict technical and organizational measures to protect your data from loss, misuse, or unauthorized access.

 

7. Your rights under New Zealand law
Under the New Zealand Privacy Act 2020 and guidelines from the Office of the Privacy Commissioner (OPC), you have the right to:

• Access your personal information

• Correct or delete your personal information

• Object to or limit the way your information is processed

• Withdraw your consent at any time

You can exercise these rights by contacting us at [your email address].

 

8. Cross-border data transfers
If we transfer your personal information outside New Zealand, we will ensure it is only sent to countries with adequate data protection standards or that appropriate safeguards are in place.

 

9. Cookies and tracking
Our website does not use cookies or any tracking technologies. We do not collect usage data for marketing or analytics purposes.

 

10. Changes to this policy
We may update this privacy policy from time to time. The most recent version will always be available on our website, including the date of the last update.

 

11.Contact

For any questions related to our Policies:

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